Unlock AI superpowers
From operations to maintenance, Hyperscale's flexible modules helps every function scale
Smooth operations
Engage and adapt with proactive outreach to drivers
From wakeup to empty load calls, Hyperscale can help scale your most proactive driver manager behaviors
Optimize anything, from fueling to detention collection
Tackle the long list of optimizations that your ops team doesn't have time for with smart calls and notifications powered by VIC
Learn, adapt, and support drivers in the field
From missed stops to reaching out on other detected anomalies, VIC is an extra pair of eyes and ears to collect insight from drivers and help operations adapt
Safety, consistently
Coaching tailored to the situation
Hyperscale integrates with existing systems to deliver targeted coaching after safety violations and in inclimate weather conditions to coach and prep drivers
Load-specific instructions
VIC takes drivers through the appropriate securement procedure based on the material they are hauling and responds to questions and escalates appropriately with documentation
Maintenance at scale
Triage breakdowns as soon as they start
Talk a driver through a breakdown and collect necessary information. VIC can even get a repair appointment scheduled
Repair before things break down
Schedule and notify drivers of maintenace that's required, before things break down
Get drivers on the road as soon as possible
Notify drivers as soon as a work order is completed so drivers (and loads) can get back on the road
Intelligent planning and service
Assign the best drivers for each load
Our AI platform can simulate and model the most optimal driver for each load based on route, hours of service and driver preferences
Go above and beyond with proactive customer service
Reach out to customers as loads are approaching to schedule drop off times and update with ETAs
Compliance and Safety
Promote safe driving with trackable driver feedback and incident logging including next steps
Storm Alert
Weather Warning. Chains required. Plan for delays.
Truck OR-347873
Truck CA-782547
Truck WS-056381
0:16s
“There’s a winter weather alert requiring chains. Would you like route options?”
Log 32026-B8786
Winter Weather Warning dispatched. Two drivers re-routed through alternate climates. One driver delayed.
Proactive AI reacts to various inputs
AI pulls data from TMS, considers driver preferences, HOS, and location in real-time.
Resolve issues without dispatch intervention
Check-ins & Status
- Delivery confirmations and POD collection
- Advanced route updates and notifications
- HOS status and available drive time
Equipment & Support
- Breakdown assistance and roadside service
- Fault code interpretation and guidance
- Maintenance appointment scheduling
Load Info & Safety
- BOL numbers and reference lookups
- Customer contacts and special instructions
- Securement and safety protocol reminders
Compliance & Policy
- Fuel card and expense information
- Permit and routing requirements
- Settlement status and documentation
Integrations
Support drivers needs with a primer on key activities and scheduled events
ROI
40% reduction in dispatch work in six-week pilot, handling 3,200 calls with zero hold time, generating $1.4M in annual operational savings.
Dispatch Labor Savings
$180K+ / year
40% reduction in dispatcher workload
Equipment Downtime Savings
$320K+ / year
Faster maintenance coordination and scheduling
Driver Retention Savings
$400K+ / year
Improved driver satisfaction and reduced turnover
Total Annual Value
$1.4M+ / year
Based on mid-size carrier operations (100-500 trucks).
